Refund Policy
We will only offer a refund if we cannot deliver your item. Once you have placed an order from our website and paid for the order, a refund will only be issued if, as already specified, we cannot send your order for some reason. In general, this would never happen because we vet all orders carefully before taking payment and only accept payment for orders that we deem suitable and, most importantly, if we have stock available to fulfill the individual order.
Since we stock only the highest-quality generic brands, including but not limited to Valium, Diazepam, and Bensedin, claims that the medication did not work as expected will not be entertained. When you take medicines from the benzodiazepine family for extended periods, you will build up a tolerance to the drug, and you will be required to take more of the drug to get the same feeling.
Suppose you have been using the medication for an extended period. In that case, it is your responsibility to factor this in, and any claims of this type will be cross-referenced with our database to determine your suitability for using our services in the future. You are free to order as much as you wish; however, suspected misuse or abuse of the medication will result in suspension of services. For more information on this topic, please see our terms and conditions.
Return Policy
For safety reasons, once a medication has left our secure storage facility, it cannot be reintroduced back into stock. For this reason, we do not accept any returns. If the goods you received were damaged in transit, you must send us a picture showing the damaged goods, along with the envelope in which the order was packed.
This is extremely rare, and we often receive complaints that one pill out of 30 has popped out of its blister pack. Unfortunately, we do not have any control over how third-party postal services handle our goods. We want to be informed so that we can report the issue directly.
Dispute Policy
In rare cases where an order gets lost in the post and goes undelivered, we understand that you want the goods you paid for resent as soon as possible. If you have not received your order within the time frame specified in the payment confirmation email, please get in touch with us immediately. We monitor all tracking IDs to ensure a safe delivery, and once delivered, we submit these tracking receipts to our bank for payment.
If you think your order needs to be included, feel free. Please let us know as soon as possible, and we will check records and tracking IDs to quickly determine if your order was delivered to your postcode, regardless of who signed for the delivery.
Do You Have a Dispute?
As a legitimate company, we are available 24 hours a day and welcome all forms of criticism. We treat each dispute as an individual case and aim to find a solution that satisfies both parties. You can’t file a dispute using the right channel as a customer, nor will it result in any limit on the services we offer you.